FREQUENTLY ASKED QUESTIONS
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Once your order is placed, you will receive a confirmation message along with a tracking code. You can use this code on our “Order Tracking” page to check the latest updates. We also send notifications via email or SMS to keep you informed throughout the process.
Yes, your satisfaction is very important to us. If the item is damaged or doesn’t match your order, you can return it within 7 days of receiving it. Please contact our customer service team to initiate the return process. Full return policy details are available on our Terms & Conditions page.
Currently, we accept only secure online payments through our website. However, we’re working on adding Cash on Delivery as a payment option in the near future. Follow us on social media or subscribe to our newsletter for updates.
Delivery usually takes 1–3 working days for major cities and 3–5 working days for other areas, depending on your location. As soon as your order is shipped, you’ll receive tracking details so you can follow the delivery progress.
